Built for E-commerce
Built for E-commerce
Built for E-commerce
Let customers manage orders without support
Let customers manage orders without support
Let customers manage orders without support
Reduce support tickets by allowing customers to modify order, request refunds, and add items without ever contacting support
Reduce support tickets by allowing customers to modify order, request refunds, and add items without ever contacting support
Reduce support tickets by allowing customers to modify order, request refunds, and add items without ever contacting support
features
FEATURES
FEATURES
See Gleam in action
Self-service order management
Enable customers to make changes like address updates, item swaps, or add-ons without needing support.
Self-service order management
Enable customers to make changes like address updates, item swaps, or add-ons without needing support.
Self-service order management
Enable customers to make changes like address updates, item swaps, or add-ons without needing support.
Upsell opportunities
Turn service requests into revenue by offering relevant upsells during the self-service flow.
Upsell opportunities
Turn service requests into revenue by offering relevant upsells during the self-service flow.
Upsell opportunities
Turn service requests into revenue by offering relevant upsells during the self-service flow.
Seamless order syncing with your tech stack
We update the original order in Shopify and share changes with your warehouse, shipping software, and other tools.
Seamless order syncing with your tech stack
We update the original order in Shopify and share changes with your warehouse, shipping software, and other tools.
Seamless order syncing with your tech stack
We update the original order in Shopify and share changes with your warehouse, shipping software, and other tools.
SUPPORT MADE EASY
SUPPORT MADE EASY
SUPPORT MADE EASY
How Gleam works
1. Access self-serve portal
After placing an order, customers can modify their orders from the order status page or via email.
1. Access self-serve portal
After placing an order, customers can modify their orders from the order status page or via email.
1. Access self-serve portal
After placing an order, customers can modify their orders from the order status page or via email.
2. Make order changes
Customers can edit details, or add items in just a few clicks - no waiting or support needed.
2. Make order changes
Customers can edit details, or add items in just a few clicks - no waiting or support needed.
2. Make order changes
Customers can edit details, or add items in just a few clicks - no waiting or support needed.
3. Instant sync
All edits sync with Shopify and are shared with your warehouse, shipping, and ERP systems
3. Instant sync
All edits sync with Shopify and are shared with your warehouse, shipping, and ERP systems
3. Instant sync
All edits sync with Shopify and are shared with your warehouse, shipping, and ERP systems
Not just an app - a full service solution built for you
Not just an app - a full service solution built for you
At Gleam, we don't just provide software. Every brand gets a white-glove onboarding led by the founder tailored precisely to your store. And with priority access via chat, email, slack, or whatsapp, we’re always by your side
At Gleam, we don't just provide software. Every brand gets a white-glove onboarding led by the founder tailored precisely to your store. And with priority access via chat, email, slack, or whatsapp, we’re always by your side
ELEVATE CX
Elevate your customer experience with Gleam
ELEVATE CX
Elevate your customer experience with Gleam
ELEVATE CX
Elevate your customer experience with Gleam
WE'VE GOT YOU COVERED
WE'VE GOT YOU COVERED
WE'VE GOT YOU COVERED